Terms and Conditions

Contract to purchase

When you sub­mit an online book­ing request for our ser­vices offered by Molemap New Zealand Ltd on this web­site you enter into a con­tract to pur­chase the Prod­uct accord­ing to the terms and con­di­tions below.

MoleMap accepts these pay­ment methods:

• Cred­it Cards: Mas­ter­Card and Visa
• Deb­it Cards

Oth­er pay­ment meth­ods may be pos­si­ble but you need to be arrange this with MoleMap before your appointment.

MoleMap makes every effort to keep your infor­ma­tion secure. We do not per­ma­nent­ly store any cred­it card infor­ma­tion on our sys­tems or in paper format.

The price payable for the Prod­uct is con­firmed fol­low­ing your book­ing request via con­fir­ma­tion let­ter or email. Prices are in New Zealand dol­lars (NZD), and our ser­vices do not car­ry GST unless pur­chased by a business.

MoleMap reserves the right to change the price with­out notice, so long as the price is agreed to by both par­ties before the com­ple­tion of the appointment.

Molemap may ask for pre-pay­ment for its appoint­ments. Your pay­ment is refund­able if you can­cel 48 busi­ness hours or more before your appoint­ment time.

MoleMap will not be liable for any fail­ure, or delay in pro­vid­ing the Ser­vice in the event or cir­cum­stance beyond our rea­son­able con­trol. Includ­ing but not lim­it­ed to sys­tems or net­work access issues, hard­ware fail­ure, or logis­ti­cal issues. How­ev­er, we will make every effort to fix the fault or issue as quick­ly as pos­si­ble or arrange anoth­er appoint­ment date once the issues have been fixed.

We may vary our terms and con­di­tions at any time, by pub­lish­ing new terms and con­di­tions on this web­site. Any book­ings made after this time are sub­ject to the new terms and conditions.

From time to time MoleMap may offer spe­cial offers like the chance to win a gift card or vouch­er, or receive dis­counts. These are for a lim­it­ed time only and the time frame of the pro­mo­tion is stat­ed with­in the offer. Spe­cial offers are sub­ject to change with­out notice and can­not be used in con­junc­tion with anoth­er offer. Peo­ple that are eli­gi­ble to apply for the offer is stat­ed in the pro­mo­tion — it could be avail­able to new patients or return­ing patients only. You may be asked to use a pro­mo code to receive an offer — please state the pro­mo code when book­ing online or over the phone. If the pro­mo code is not used at the time of book­ing we can­not guar­an­tee the dis­count will be applied to your booking.

First Respon­ders – 25% off any MoleMap service.

• MoleMap appoint­ments can be booked online at book.molemap.co.nz or by phon­ing 0800 665 362: using pro­mocode FRONTLINE25
• The pro­mocode FRONTLINE25 will enti­tle you to 25% off any MoleMap service.
• This offer can­not be used in con­junc­tion with any oth­er pro­mo­tion or retrospectively.
• Evi­dence of exist­ing sta­tus as a first respon­der must be shown at the time of appointment.
• A first respon­der is deemed to be a per­son employed or vol­un­teer­ing with­in a front­line occu­pa­tion such as fire brigade, ambu­lance, hos­pi­tal, SES, police, surf life sav­ing, coast­guard or similar.
• This offer is valid for MoleMap clin­ics only, sub­ject to availability.
• MoleMap reserves the right to amend these terms and con­di­tions in any way.

4 entries to the ASICS Runaway Hawke's Bay Marathon

The Promoter is MoleMap Limited (NZBN: 9429038001628) (the “Promoter”). Race entries are provided by the ASICS Runaway Hawke’s Bay Marathon, operated by The IronMan Group.‍

1. The Prize

There are 4 (four) prizes to be won, one (1) per winner. Each prize consists of one (1) general entry to the ASICS Runaway Hawke’s Bay Marathon, taking place on Saturday 16 May 2026 in Napier, Hawke’s Bay, New Zealand.

Each winner may choose to enter their prize across any one (1) of the following distances available at the event: 10km, Half Marathon (21.1km), or Marathon (42.2km), subject to availability at the time of registration. The Kids Run distance (5–12 years) is not available for selection under this competition.

Each winner will be sent a campaign registration link from the Promoter via Instagram direct message. This is a single shared link that all winners will use to register their prize directly with The IronMan Group. Each winner is entitled to one (1) registration only under this link. Winners must not share the link with any other person. Full prize redemption terms are set out in Section 7.

Total prize pool valued at up to NZD $884 based on the highest-priced distance (4 x NZD $221 for the ASICS Marathon, 42.2km). Entry pricing varies by distance: ASICS Marathon NZD $221, Half Marathon NZD $170, and 10km NZD $113 (each inclusive of GST and processing fees). The actual value of each individual prize will depend on the distance selected by the winner at registration.

The prize covers the race entry only. Travel, accommodation, transport to and from the event, race-day expenses, and any other associated costs are not included and are the responsibility of the winner.

The prize is not transferable, exchangeable, or redeemable for cash. The Promoter reserves the right to substitute the prize with one of equal or greater value if the original prize becomes unavailable due to circumstances beyond the Promoter’s control.

2. Eligibility

Entry is open to New Zealand residents aged 18 years or over at the time of entry. Entrants must hold an active Instagram account and be able to receive a direct message via Instagram.

Entrants are responsible for ensuring they are physically able to participate in the ASICS Runaway Hawke’s Bay Marathon, and meet any participation requirements (including age, health, and fitness requirements) set by The IronMan Group for their chosen distance.\

3. How to Enter

To enter, participants must complete all of the following steps during the competition period:

1. Follow @molemapnz on Instagram.
2. Comment on the competition post answering the question: in 25 words or less, tell us who’s the running buddy you’d take to Hawke’s Bay and why.
3. Tag a running buddy, or someone you’d love to run with, in your comment.

Entries that do not complete all three steps will be deemed invalid. Entries are limited to one (1) per person and one (1) per Instagram account. Multiple entries from the same person or account will be disqualified.

The tag requirement is a participation step only. The tagged person does not need to be following @molemapnz and is not entered into the competition by virtue of being tagged. Winners will be selected solely on the merit of their 25-word response, not based on who they tag (see Section 5).

Entries must be original work submitted by the entrant. Entries that contain offensive, discriminatory, defamatory, or otherwise inappropriate content, or that infringe the intellectual property rights of any third party, will be disqualified at the Promoter’s sole discretion.

The Promoter accepts no responsibility for late, lost, incomplete, or technically corrupted entries.

4. Competition Period

The competition opens at 12:00pm NZST on Monday 11 May 2026 and closes at 12:00pm NZST on Wednesday 13 May 2026. Entries received after the closing time will not be eligible.

5. Judging (Game of Skill)

This is a game of skill, not chance. Winners will be selected by a panel of judges from the MoleMap Limited team based solely on the merit of their 25-word response, against the following pre-defined judging criteria:

1. Creativity – the originality of the running buddy choice and the reasoning behind it.
2. Authenticity – how genuine and personal the response feels.
3. Engagement – how compelling and well-articulated the response is.

The tag-a-buddy requirement (Section 3) is a participation step only. The identity of the tagged person, the number of tags, or any other element of the tag will have no bearing on judging. Winners are determined exclusively on the merit of their 25-word written response.

The judging panel will assess each valid entry against these criteria. The four (4) entries that score highest will be selected as winners. In the event of a tie, the judging panel will reassess the tied entries against the criteria above and select the winner based on additional merit. No random tiebreaker or random draw will be used at any stage.

The judging panel’s decision is final and no correspondence will be entered into. The Promoter reserves the right to disqualify any entry that does not comply with these Terms and Conditions or that is deemed inappropriate or inconsistent with the Promoter’s brand values.

6. Winner Notification

Winners will be announced by 6:00pm NZST on Wednesday 13 May 2026 on the @molemapnz Instagram page (via comments on the competition post) and will be contacted directly via Instagram direct message from @molemapnz only.

Winners must respond within eighteen (18) hours of being contacted (by 12:00pm NZST on Thursday 14 May 2026 at the latest) to claim their prize and provide the necessary details to receive the campaign registration link. If a winner cannot be contacted, does not respond within this timeframe, or fails to meet any of the eligibility or entry requirements, the Promoter reserves the right to withdraw the prize and select a new winner from the remaining valid entries, judged using the same criteria above.

Winners’ names (Instagram handle) will be published on @molemapnz and remain visible for at least thirty (30) days following the announcement.

7. Prize Redemption

Each winner will be sent the same campaign registration link from the Promoter via Instagram direct message. This is a single shared link used by all winners to register their prize directly with The IronMan Group. The link allows each winner to complete one (1) race registration only.

Each winner is entitled to one (1) registration only. Winners must use the link to complete their race registration, including selection of their preferred distance from those available under this competition (10km, Half Marathon, or Marathon), by no later than 6:00pm NZST on Thursday 14 May 2026. The Kids Run distance is not available for selection under this competition.

Winners must not share the campaign registration link with any other person. Sharing of the link, registration of more than one entry per winner, or any attempt to claim more than one prize will result in immediate forfeit of the prize, and the Promoter and/or The IronMan Group reserves the right to void any registration that breaches these conditions, with no replacement, refund, or substitute provided.

Winners are responsible for ensuring they meet The IronMan Group’s registration, athlete check-in, and race-day requirements. Failure to complete registration by the deadline above, attend Athlete Check-In, or otherwise satisfy any participation requirements set by The IronMan Group will result in forfeit of the prize, with no replacement, refund, or substitute provided.

Distance availability at the time of registration is subject to The IronMan Group’s sole discretion. If a winner’s preferred distance is unavailable, the winner may select an alternative distance from those available under this competition (10km, Half Marathon, or Marathon).

8. Use of Entries and Intellectual Property

By entering the competition, participants grant the Promoter a non-exclusive, royalty-free, worldwide licence to use, reproduce, edit, and publish their entry (including their Instagram handle, comment text, and profile image) for promotional and marketing purposes across the Promoter’s owned channels, with credit to the entrant where reasonable.

Participants warrant that their entry is their original work and does not infringe the intellectual property, privacy, or any other rights of any third party. The Promoter accepts no liability for any breach of these warranties by an entrant.

By accepting the prize, the winner agrees to participate in reasonable promotional and marketing activities relating to the competition and the Promoter.

9. Privacy

Personal information collected through entry to this competition (including Instagram handle, comment text, and any contact details provided by winners) will be collected, used, and stored by the Promoter in accordance with the Privacy Act 2020 (NZ) and the Promoter’s Privacy Policy, available at https://www.molemap.co.nz/privacy-policy.

Personal information will be used for the purpose of administering the competition, contacting winners, fulfilling prizes, and (with consent) marketing communications. By entering, participants consent to receive future promotional and marketing communications from the Promoter, in accordance with the Unsolicited Electronic Messages Act 2007 (NZ). Participants may opt out of these communications at any time by following the unsubscribe instructions in any communication received.

Personal information will not be disclosed to any third party other than as required to administer the competition (including to The IronMan Group for the purpose of race registration), or as otherwise required by law.

10. Instagram Disclaimer

This competition is in no way sponsored, endorsed, administered by, or associated with Instagram or Meta Platforms, Inc. By entering, participants release Instagram and Meta Platforms from any and all liability associated with this competition.

11. Consumer Rights

Nothing in these Terms and Conditions limits, excludes, or modifies any rights or remedies available to entrants under the Fair Trading Act 1986 (NZ), the Consumer Guarantees Act 1993 (NZ), or any other applicable consumer protection legislation that cannot be lawfully limited, excluded, or modified.

12. Limitation of Liability

To the extent permitted by law, the Promoter and its associated agencies, partners (including The IronMan Group), employees, and contractors are not liable for any loss, damage, injury, or expense suffered or incurred by an entrant or any other person in connection with this competition, the prize, or participation in the ASICS Runaway Hawke’s Bay Marathon, including but not limited to loss arising from negligence.

Participation in the ASICS Runaway Hawke’s Bay Marathon is at the entrant’s own risk and is subject to the terms, conditions, and waivers required by The IronMan Group.

13. General

If for any reason the competition is not capable of running as planned due to circumstances beyond the Promoter’s control which corrupt or affect the administration, security, fairness, integrity, or proper conduct of the competition, the Promoter reserves the right at its sole discretion to postpone, modify, reschedule, cancel, or terminate the competition. The Promoter accepts no liability where any such event occurs. Its decision is final and no correspondence will be entered into.

The Promoter’s failure to enforce any of these Terms and Conditions shall not constitute a waiver of that provision.

These Terms and Conditions are governed by the laws of New Zealand. Any dispute arising in connection with this competition shall be subject to the exclusive jurisdiction of the courts of New Zealand.

By entering this competition, the entrant agrees to be bound by these Terms and Conditions.

14. Promoter Contact

MoleMap Limited

Email: marketing@molemap.co.nz

Phone: 0800 665 362

Website: molemap.co.nz